Privacy & Cookies Policy

CVAA recognises the importance of confidentially and our obligation to keep personal information secure. CVAA is committed to protecting personal information and believe it is important for our customers and web site users to know how we treat their personal information.

Data may be processed in electronic formats.  When processed electronically, data may be held on a private cloud-based system and/or on a local server.  Regardless of how data are processed, all feasible security measures are in place.  Data is retained while it forms part of our services and/or if there is statutory retention period.

Anonymised data may be shared with third parties as part of our contracted services, for our administrative purposes and/or if we are required by law to do so. We may also share data within this remit with voluntary and public sector organisations or other interested stakeholders within the adoption sector for research purposes and to inform adoption policy.  We cannot accept any liability for any processing conducted by a third party outside our remit.

As part of our compliance, we have conducted a cookie audit on our website.  Cookies are internet files used by the system to view websites and their content.  We utilise cookies for analytical purposes to monitor and improve our website as may be required.

None of the above affects your rights under the legislation, in particular your right to access the data we hold on you.  If you wish to request a copy of your data, please submit it in writing/email to the Charity. Please include enough information to enable us to identify you and search for appropriate data.

If you are dissatisfied with this policy, have queries about our data protection procedures or wish to lodge a complaint, please contact the charity in the first instance at [email protected]. Thereafter you have the right to submit a complaint to the Supervisory Authority, the Information Commissioner’s Office (ICO):

The Information Commissioner’s Office

Wycliffe House

Water Lane